COVID-19 Company Update

Posted Mar 17, 2021 in Foundation Crack Repair

This is a dif­fi­cult time for our world. It is with heavy hearts, but full under­stand­ing that we as Illi­noisans, will fol­low the instruc­tion of our Gov­er­nor. We will be clos­ing our phys­i­cal build­ing at 3328 W. 95th Street, in Ever­green Park as of Sat­ur­day March 21, 2020 – April 7, 2020.

To our employ­ees, our Fam­i­ly”. Although we are list­ed to oper­ate under essen­tial ser­vices and jobs dur­ing the Coro­n­avirus (Con­trac­tor and oth­er trades­man), we do not want any­one to feel as though they must choose between fam­i­ly safe­ty and work. Please stay home with your fam­i­lies! Ken and I are com­mit­ted to mak­ing sure you ALL will receive your pay­check, keep your health insur­ance, and have a job to come back to. OUR PROMISE is and always will be that we will give 100% to what we have built and will con­tin­ue to build. Thank you for your feed­back, it helped play a part in our decision.

To our cus­tomers, our Extend­ed Fam­i­ly”. We want you to know that everyone’s health and safe­ty is tru­ly our num­ber one pri­or­i­ty. We want to thank our cur­rent cus­tomers for resched­ul­ing their exist­ing installs and esti­mates. Although we will not be avail­able for dai­ly in-home esti­mates or instal­la­tions, we will be avail­able for video con­sul­ta­tions, and our phone lines have been redi­rect­ed and will still be answered dur­ing nor­mal hours. Own­er­ship will be work­ing every day to make sure we are ready to put boots on the ground post the April 7th date.

We hope every­one under­stands the impor­tance of hav­ing Fam­i­ly” in our name, we must first and fore­most take care of our fam­i­lies! We want to make sure we are doing our part of social dis­tanc­ing, and not using a tech­ni­cal­i­ty to con­tin­ue to stay open and make a buck dur­ing this crisis.

You ask what dif­fer­en­ti­ates us from our com­peti­tors, well here it is: The only way to tru­ly do our part is to not risk any of our employ­ees or cus­tomers at all. Even with addi­tion­al precautions!

From Ken: Over 20 years ago I raised my right hand in a job of ser­vice and swore to pro­tect oth­ers. As a Marine who knows how to fol­low instruc­tions, we will adhere to our State’s direc­tive to shut down. Actions speak loud­er than words. I am so proud of our employ­ees for being strong dur­ing this time and we want you to know that you val­ued! Take care and we will see you in a few weeks.” 

From Maria: As a moth­er and wife I instinc­tive­ly want to always pro­tect my fam­i­ly. We have no way of know­ing cur­rent car­ri­ers of the virus. My part will be to make sure both yours and my chil­dren are safe, by not tak­ing any addi­tion­al chances.”

We under­stand that pay­ing our employ­ees, con­tin­u­ing their ben­e­fits and tem­porar­i­ly shut­ting down the com­pa­ny is a risk. How­ev­er, we know that we have built a strong foun­da­tion and are here for many years to come. While oth­er com­pa­nies stay open dur­ing this time, we feel health and safe­ty exceeds basic home repairs. If you are con­sid­er­ing hav­ing water­proof­ing quotes or repairs done dur­ing this shut down, we assure you we are worth the wait.

Sin­cere­ly –

Ken­neth and Maria Kirch­n­er

What our customers say

  • You and your crew did a great job in our base­ment and crawl­space. You went the extra mile to insure that all of our water seep­age prob­lems are over. We would rec­om­mend you high­ly to oth­er peo­ple. Your qual­i­ty and time­ly work out­match­es all the others.

  • We con­tract­ed Fam­i­ly Water­proof­ing Solu­tions for exte­ri­or wall seal­ing and foun­da­tion crack repair ser­vices. Ken was very thor­ough in explain­ing the work that would be done, and his crew did a great job. This busi­ness was a plea­sure to work with.

    Stacie T.
  • Work­man­ship and ser­vice were excel­lent. Would rec­om­mend with­out reservation.