Staying sharp to bring you the best service

Posted Jul 01, 2024 in Concrete Raising

Crew concrete

Fam­i­ly Water­proof­ing is always look­ing for ways to improve our ser­vice. That’s why we attend­ed HMI Uni­ver­si­ty every year, a 3‑day course on con­crete rais­ing. Fam­i­ly has been pro­vid­ing con­crete rais­ing ser­vices since our com­pa­ny start­ed, but there are con­stant­ly new meth­ods and tips being devel­oped that we can learn to help per­fect our process so we can offer the best solu­tions to our customers.

Con­crete rais­ing is an excel­lent alter­na­tive to a com­plete tear out and replace­ment of your dri­ve­way, patio, side­walk, or front steps. It saves you time and mon­ey. Uneven con­crete isn’t just a cos­met­ic issue. It can be a trip­ping haz­ard and cause drainage prob­lems impact­ing your foun­da­tion which can lead to base­ment seep­age. The rais­ing process is fast and sim­ple – holes are strate­gi­cal­ly drilled into the con­crete that needs to be raised and polyurethane foam is pumped in the holes to lev­el out the dis­place­ment. Once lev­el, the holes are repaired and the con­crete is ready to use in 15 min­utes. We use polyurethane due to its longevi­ty and low­er cost com­pared to oth­er products. 

If your dri­ve­way or patio slabs start to sink, don’t replace it, call on Fam­i­ly to raise it.

What our customers say

  • You and your crew did a great job in our base­ment and crawl­space. You went the extra mile to insure that all of our water seep­age prob­lems are over. We would rec­om­mend you high­ly to oth­er peo­ple. Your qual­i­ty and time­ly work out­match­es all the others.

    William
  • Thank you for final­ly get­ting rid of my flood­ing prob­lem. I had almost resigned myself to liv­ing with the Black Lagoon in my base­ment. You were able to iden­ti­fy the real prob­lem with my leak by using some empir­i­cal evi­dence rather than guess­ing and charg­ing me for fan­tas­ti­cal projects. Above all, you talked to me as if l am an intel­li­gent per­son instead of the lit­tle lady” who needs her hus­band to make a deci­sion. Final­ly, the extent and care of your pro­pos­al, with its exten­sive pic­tures, con­vinced me that you are an hon­est bro­ker. My base­ment stayed dry despite the recent tor­ren­tial rains. I would be hap­py to rec­om­mend your work.

    Paris
  • Work­man­ship and ser­vice were excel­lent. Would rec­om­mend with­out reservation.

    Ed
  • We con­tract­ed Fam­i­ly Water­proof­ing Solu­tions for exte­ri­or wall seal­ing and foun­da­tion crack repair ser­vices. Ken was very thor­ough in explain­ing the work that would be done, and his crew did a great job. This busi­ness was a plea­sure to work with.

    Stacie T.